Shipping policy
At Pure Star, we aim to make your shopping experience simple and worry-free. Our shipping policy is designed to be clear and reliable, ensuring your orders reach you on time and in perfect condition.
Global Shipping with Free International Delivery
We are proud to offer free shipping on all international orders. No matter where you are in the world, Pure Star delivers directly to your doorstep without any extra shipping charges. Our goal is to make shopping with us easy and affordable.
Order Processing and Shipping
- International orders typically take 2 to 3 weeks to reach your doorstep, depending on your location and customs processing.
- Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package’s journey.
Inventory and Shipping Partners
In some cases, we work with trusted third-party suppliers to manage inventory and shipping. These partners follow the same high-quality standards as Pure Star, ensuring your order is carefully packed and shipped.
Important Information
- Customs and Duties: Pure Star covers all customs fees and taxes for international orders. You won’t have to pay any additional charges upon delivery.
- Delivery Delays: While we do our best to deliver on time, unexpected delays like customs checks or weather conditions may occur.
Returns and Refunds
For details about returns and refunds, please review our Return and Refund Policy.
Contact Us
If you have any questions about shipping or need help with your order, please contact us at order@pure-star.com or WhatsApp us on +91 90237 69805. We are here to help!
Thank you for choosing Pure Star — where quality meets convenience.